Guest Experience Smile Maker
Our arena staff is the single most important factor of overall event satisfaction. As a SMILE Maker, you will greet, direct, and assist our guests in a variety of positions: concourse host, parking host, & seating host, just to name a few. Communicating effectively and professionally with guests and team members will be paramount.
At the Atlanta Hawks & Philips Arena, we exist to serve our fans by creating memorable experiences.
Our staff is critical to achieving our organization’s purpose. Our fans have told us that the single most important part of the gameday and event experience is the interaction they have with our Team Members.
Team Member Rewards
- New breakroom with complimentary beverages and snacks
- Free parking
- Fun recognition events
- New uniforms that will make you look good and feel good
- Opportunities to earn Hawks tickets
- And more...
Nothing brings happiness and joy more than a smile. At Philips Arena, we encourage you to S.M.I.L.E.
Our service philosophy reflects that.